Unable to edit menu

fmorakci · May 2017

Hi,

All of a sudden I'm not able to edit my menu anymore!

I can't see the existing menu items. I can't add new items, creating a new menu, nothing works.

I'm able to Manage with Live Preview, but then I can't add or arrange submenu items.

Screengrab: https://prnt.sc/fb8aro

Any idea how to fix this??

Also, It was around the same time I noticed my sticky header started doing this... How do I fix this????

https://prnt.sc/fb9mgo

Bryan · May 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

fmorakci · May 2017

Hi, I already had that set for you

http://anadyla.com/info.php

Bryan · May 2017

Please try to increase the memory_limit value. You may need to contact your hosting provider to do that. If this does not help, please also try to disable all plugins.

fmorakci · May 2017

Hi, just did that, and the menu looks fine now, everything is back to normal.

How about the header kinda floating about 20px below the top of the screen? This also happened all out of nothing just a couple of days before the menu disappeared.

http://prntscr.com/fco9q3

Bryan · May 2017

Please delete the browser cache and disable maintenance mode, we cannot check it.

Unable to edit menu

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