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Anchor menu doesn't work on mobile

alejandroarialejandroari
in Menu / Mega menu
Hi,

I have created a website and I decided put an "anchor menu". The problem is that in mobile devices doesn't work and I don't know why. In desktop works perfectly.

Please, how can I solve this problem?


And another question, I put a video in the header, but in some computers the video doesn't work. 

Thanks!! 

Comments

  • alejandroarialejandroari
    Now the problem is on the contrary. I only can use one anchor menu (in desktop or mobile device).  :-?
  • alejandroarialejandroari
    Definitely, I can only use hashtag links in desktop or in mobile. It doesn't work in both at the same time. 

    Please, I need to solve this problmen ASAP. 
  • BryanBryan
    Hello,

    This is what you need to do:

    1. Go to menus and create a new menu -http://prnt.sc/f2v9he
    2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -http://prnt.sc/f2v9th
    3. When the menu item is added to the menu, save and go to Manage Locations -http://prnt.sc/f2vafb
    4. You have a split menu, so you have to set a left menu (main menu) and a right menu (secondary menu) Basically you need to create two menus for this -http://prnt.sc/f2vba9
    5. You go to your main page, you see the new link but when you click nothing happens? No worries, it is because the link has to know where to scroll, to do this edit the page. -http://prnt.sc/f2vc36
    6. Edit the section to which you want the button to scroll -http://prnt.sc/f2vcho
    7. In the field Custom ID type in the id from the button, in my case, it was id=work, no hashtag there -http://prnt.sc/f2vgaz
    8. Remember to have the one-page option selected under the muffinbuiler -http://prnt.sc/f2vcm7

    If you do not want to use a normal menu to link the user to sections, you need to add a 'scroll' class to the custom link elemment.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • alejandroarialejandroari
    Hi,

    I have done yesterday this process and it doesn't work. The menu only works in desktop or mobile devices (I don't know If it can be because I hide sections (Responsive Visibility). It doesn't work at the same time. 

    Please, how can I solve this problem? I need to solve this problem now. 


  • alejandroarialejandroari
    ¿It's posible that two sections have the same ID anchor? For example, I create two section for CONTACT. One section for mobile and another for desktop and I put the same ID anchor. 

    The anchor menu only follows one ID anchor. This produces that the anchor menu doesn't work either on mobile or desktop.  
  • alejandroarialejandroari
    SOLVED
  • BryanBryan
    Yes, because the ID will be in the html anyway, there cannot be 2 ID's
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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