UNABLE TO UPDATE
I have revolution slider running on my site www.nettonic.co.uk i have been trying for quite a while now to update the plugin but get error message
An error occurred while updating Slider Revolution: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
The plugin provider suggest icontact theme provider you help would be appreciated
An error occurred while updating Slider Revolution: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
The plugin provider suggest icontact theme provider you help would be appreciated
Comments
There might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probable causes:
- your server might not support uploading different files than a .zip format
- there is not enough space on the disc of your server
- there is not enough memory on the server side, and only your admin/hosting provider will be able to check this in logs
In both cases, you need to contact your admin/hosting provider. Just in case, we include few links below that may help you as well:
https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/
https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/
https://wordpress.org/support/topic/pclzip_err_bad_format-1/
https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format
Best regards,
Muffin Group team