Update Issue 20.7.1

chairslippers · November 2017

Hi, I just updated my website to 20.7.1 and it has caused a weird issue I have never had before. The options pages were not loading at all and finally got a the custom CSS to open and since that was what I was wanting to work on, and somehow the entire theme has been reset with all settings lost. I have a full site backup that I restore the wp-content/themes/betheme folder with but settings have not been restored and the options still does not load. Any ideas on what is causing this and where the custom CSS would be found?

Bryan · November 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

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Update Issue 20.7.1

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