Updating BeTheme & Revolution Slider
HI,
Since updating our Wordpress to the latest version, the Revolution Slider packaged with the theme stopped working and willl not allow to re-activate until the plug-in is updated. It will not automatically update.
Also, the latest version of BeTheme
Betheme
You have version 20.7.1 installed. Update to 20.7.2.1.
will not allow us to update either - how do we do this update without losing any of our configuration/settings?
Please help!
Thank you,
Alex
Since updating our Wordpress to the latest version, the Revolution Slider packaged with the theme stopped working and willl not allow to re-activate until the plug-in is updated. It will not automatically update.
Also, the latest version of BeTheme
Betheme
You have version 20.7.1 installed. Update to 20.7.2.1.
will not allow us to update either - how do we do this update without losing any of our configuration/settings?
Please help!
Thank you,
Alex
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks