blank pages

savvar · November 2017

sometimes pages appear blank specially afther theme update

why?/

http://www.kitasweather.com/kanali-6-lefkosia-bmw-pilakoutas/

Bryan · November 2017

Hi,
it could be the plugins, try to disable them when you update the theme. Also make sure that there is no cache plugins or cache on the server active meanwhile.
thanks

savvar · November 2017

ok will try thnx

savvar · November 2017

i tried disabling plugins and remove caching. problem not solved

Bryan · November 2017

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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