All Muffin Builder Deleted when I updated BeTheme

Dknowlton1 · November 2017

Hi there

My website: http://kpsdigitalmarketing.co.uk/

I recently tried updating the website via FTP.

I downloaded the new files and uploaded them where they should be in FTP.

BeTheme updated but all the content I built in Muffin Builder has been deleted.

I got our hosts to completey restore our website before I had updated BeTheme, but all the Muffin Builder files are still deleted.

Please help!

Is there any way I can get a backup of the Muffin Builder files?

How can I get the content I created in Muffin Builder back as 95% of our website has been deleted.

Best,

Dan

Bryan · November 2017

Hi Dan,
Sorry but this is not possible, the theme files do not hold any settings. You must have edited or removed the database. Please contact your hosting provider to restore the database, not the theme files.
thanks

Dknowlton1 · November 2017

Hi there,

They have restored the database.

I got them to restore the database and all theme files.

Any other suggestions???

- Dan

Bryan · November 2017

What suggestions exactly? If you lost the content then there is nothing we can do. Please only remember that removing or updating the theme will not get the content deleted.

All Muffin Builder Deleted when I updated BeTheme

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