Have switched servers, hosts, no success. We cannot update Revolution Slider without the theme update and sliders are now not working. Below is the error.
An error occurred while updating Betheme: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:
- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs - your server might not support uploading different files than .zip format - there is not enough space on the disc of your server
In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:
Comments
there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:
- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs
- your server might not support uploading different files than .zip format
- there is not enough space on the disc of your server
In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:
https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/
https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/
https://wordpress.org/support/topic/pclzip_err_bad_format-1/
https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format
thanks
Thank you very much, we will pass this to the dev team.