Support Center
Visit Demo
License manager
Buy @ envato
toggle menu
Categories
Discussions
Activity
Sign In
·
Register
Sign In
·
Register
Categories
Discussions
Activity
Sign In
·
Register
×
Home
›
Theme support
›
Revolution Slider
when I save the configuration, it is not saved
ANTONRG
April 2018
in
Revolution Slider
I want to save the configuration of the Slider Revolutión and when I give it to save, it is not saved.
I do not know why this happens. Why?
Thank
Comments
Bryan
April 2018
Hi,
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact
so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks
Sign In
or
Register
to comment.
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks