Background is not transparent anymore

colinking70 · April 2018

I used the ice cream theme you have and after I changed out the ice cream cone with my cake image the background for the whole slider turned white for some reason. Also, the slider doesn't pause anymore and everything disappears. Any help would be appreciated.

Bryan · April 2018

You must have made an error somwhere in the slider. Please remove this slider and install it again.
From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot for better understanding: http://prntscr.com/h85ybi
thanks

colinking70 · April 2018

I installed the slider the way you said and that worked. THe new sider was working correctly. After that the only change I made was switching out the icecream image with a cupcake image, after that was done the text on the button changed and the image started disappearing again.

Bryan · April 2018

There is probably some animation there, that is making the image dissapear.

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Bryan · April 2018

Hey,
it works now. The problem was that the image had an intro animation but it also had an outro animation set and this is why it was hiding after seom time.
thanks

colinking70 · April 2018

OK I duplicated the slider you fixed (It looked great by the way) and changed the text See #5 Home Cake Backup. When I switched to it, the background went white again and the all the layers slide off again. I changed nothing but the text Get your piece of cake to A Piece of Cake.

When I changed the slider back to the one you fixed (1# Home Cake) it as well has converted back to being broken with a white background.

Something weird is happening.

Bryan · April 2018

The slider with the pink muffin is showing correctly.
http://prntscr.com/j2uxrq
There is no ourtro animation and it is not dissapearing.

colinking70 · April 2018

It's not showing correctly, there is a big white box around the entire slider. When working properly the slide background is the same color as the webpage background.

I'm not sure where you control the background color for this theme template but it is not white.

colinking70 · April 2018

I am going to attempt to change the text in the slider you fixed. 1# Home Cake, that is the live slider.

colinking70 · April 2018

THe text change worked without any problems,thank you.

I think I figured out how to add a screengrab to show you what I mean about the background colors. If you cant see it let me know.

Bryan · April 2018

Well you have to edit the main slider option and set the slider background.
Sorry but we do not help with slider customization, more information about the plugin can be found here:
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
thanks

colinking70 · April 2018

That doesn't make any sense. When I downloaded the pre built website from you, The background a png file was transparent.

I figured it out, somehow the background color settings on the slider itself got changed to white.

Background is not transparent anymore

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