Support Center Visit Demo License manager Buy @ envato

Custom Font Not Displaying on Mobile

NerdyTherapyNerdyTherapy
edited June 2018 in Fonts
Good evening! I have a perplexing issue with a custom font. I'm including screenshots from my mobile device so you can see what I'm referring to.


The custom font is no longer displaying correctly anywhere on the site for my mobile device. I tested two different browsers (Chrome and Safari) earlier today, no problems. When I went to refresh the page, it wasn't displaying correctly anymore.

Oddly enough, everything is still fine on my desktop (Chrome)! And yes, I have cleared the Wordpress cache and refreshed my desktop browser. Everything is displaying as it should be.

Any ideas on what could be going on?

Comments

  • PabloPablo
    Hi,
    Please disable all the plugins and try again.
    Also please send here a link to your website.

    Thanks.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • NerdyTherapyNerdyTherapy
    edited June 2018
    Good afternoon!

    I disabled all plugins, no luck.

    https://nerdytherapy.com/ - the header should be in the custom font (Komika Axis).

    Thank you in advance for your support!

    UPDATE: I decided to try viewing the website on Internet Explorer, same computer I've been using. I noticed that the header wasn't displaying the custom font... and there was a window at the bottom about "only secure content" being displayed. When I said it was okay to display all content, the page refreshed and the header displayed the custom font! So now it seems I'm on to something. How do I resolve this issue?

    UPDATE 2: AHA! I think I know what was going on. For some reason, the path name was using "http" instead of "https". I changed this under "Theme Options" - "Fonts" - "Custom", and now it seems to be working on both Chrome and IE on my computer. I'm going to test a few other devices and wait to make sure the problem doesn't return, but I think I've found a solution. Happy to leave this thread here so anyone else who encounters this issue will know what to do! :)
  • PabloPablo
    Glad to hear that!
    Can I help you with anything else?
    Thanks.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.