Support Center Visit Demo License manager Buy @ envato

BeTheme Header Builder can not be installed

ralle1981ralle1981
edited October 2018 in BeBuilder
Hi guys,

I had some malware problems recently with my website: www.slowjuicer-test.de
After I deleted some files and replaced them again, for some reason, my Muffin Builder does not work.
image
Wordpress suggested to install this Plugin, but as you can see, it could not be installed. What can I do?

Comments

  • ralle1981ralle1981
    This is the error message I get:

    Notice: Undefined variable: data in
    /customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/plugins/LayerSlider/classes/class.km.autoupdate.v3.php
    on line 183

    Notice: Trying to get property of non-object in
    /customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/plugins/LayerSlider/classes/class.km.autoupdate.v3.php
    on line 183
  • ralle1981ralle1981
    edited October 2018
    By the way: The same happens, when I try to update BeTheme itself. Wordpress suggest do update from 20.6.1 to 20.9.7.1

    Once I click on update, I get again an error message that says, that the theme could not be installed as the package does not content any files....

    What's going on here?
  • PabloPablo
    Hi,
    This first message you sent, tells that some files are missing.
    Please, go to your FTP and find this layerSlider folder and delete it.
    Then install this plugin again.

    Also, this second message could mean that your license key is used on more than one domain.
    Please use this tool to manage your license keys:
    http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • ralle1981ralle1981
    edited October 2018
    Hi, thanks for you repley.

    Regarding the license key, it seems, that it is only used for one domain.
    However, the support seems to be expired. But that should not be any problem, should it?
     image
  • PabloPablo
    Please deregister and register your license key and then try to update it.
    Also, disable all of the plugins before that.

    I cannot help you anymore til your support license will be available
    Cheers.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • ralle1981ralle1981
    edited October 2018
    It works again. Thanks !
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.