Problem with composer

oficinadimpresa · October 2018

I have create a long page with image text and link, now in the preview I see all that I do, but the composer load only the first block and every function(copy, edit, add item) not work in the muffin builder

Can help me?

Pablo · October 2018

Hi,

Please send me a link to your website and

link to screenshot of your system status

You can find it in BeTheme > System Status

Thanks

oficinadimpresa · October 2018

https://www.gardacongusto.it/partner/ this is the incriminate page

Pablo · October 2018

If you create your website with Visual Composer, then Muffin Builder will not work.

You cannot mix two page editors.

Cheers.

oficinadimpresa · October 2018

sorry, I not explain correct before,

I have only muffin builder

Pablo · October 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function, wordpress login credentials, link to this discussion inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

oficinadimpresa · October 2018

Now I have icreased the time limit but issues remain,, i provide that Information that you request

oficinadimpresa · October 2018

HI,have you recived my email?

Pablo · October 2018

Hi,

I've been on your website and everything works fine.

I can add a lot of content, items and it's display on live page.

Cheers

oficinadimpresa · October 2018

I have this issues for only one page. -> https://www.gardacongusto.it/partner/ and only in the backend on muffin builder

yesterday I have send you all you ask me

notify me if not arrived and I resend

Pablo · October 2018

Okay, I see it now.

Please send us FTP access to your website privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Cheers

oficinadimpresa · October 2018

I have sent

Pablo · October 2018

We imported your page content into our server and everything works.
https://pasteboard.co/HHXJHaA.png

After loading the second section on your server, the Muffin Builder content is cut off.
The page is not fully loaded, so this must be a server issue.
Please contact your hosting provider.

Thanks

oficinadimpresa · October 2018

Ok,

your theme it's used by a moltitude of server, but much have different characteristic than your, and you answer not solve my problem.

Have an idea for what cause this issues on my server?

how did you export page if it has not been completely loaded?

oficinadimpresa · October 2018

furthermore, the system status in the dashboard is in place according to your parameters

Pablo · October 2018

We tried to debug it, but your hosting provider turned off an error log.
If they could turn it on, then we'll be able to locate the issue.

It's possible to export page, even if it's not loaded completely.
Thanks.

oficinadimpresa · October 2018

I contacted my hosting and after some checks he addedd on .htacces the following lines:

LimitRequestBody 99999999999

SubstituteMaxLineLength 10m

now work fine

Pablo · October 2018

Everything works with Muffin Builder, or just the debug is working now?
We cannot check it, because you deleted/changed our WordPress login credentials that you sent.
Thanks.

oficinadimpresa · October 2018

yes everything work now with muffin builder.

I have post the solution for who that need.

thnx

Problem with composer

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