Visual Composer not loading after update
Hello,
I have just updated the WP Bakery Visual Composer Page Builder using the theme plugin installer/updater and now it is no longer loading in the backend.
Pages built with the builder render correctly, but it now onloy loads the classic editor and I am unable to edit content with the page builder.
Please can this be looked at to see if there is an error in the latest update with your theme.
Theme Version: 20.9.7.4
Plugin Version: 5.5.5
System Stats:
- Server Info Apache
- MySQL Version 5.5.5
- PHP Version 7.0.32
- PHP Memory Limit 512 MB
- PHP Time Limit 300
- PHP Max Input Vars 5000
- WP Max Upload Size 512 MB
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your license key, wordpress login credentials and link to this discussion and to your page privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks