Icons disappear after changing site URL

albert_cecchin · November 2018

Hi,
my site received an hacker attack linked to a GDPR plugin (more details about the attack and solution https://blog.sucuri.net/2018/11/erealitatea-net-hack-corrupts-websites-with-wp-gdpr-compliance-plugin-vulnerability.html)

It changed the site URL and when I replaced it with the old and correct one all the icons of the website disappeared.

Here is the url http://www.al2sport.com/

Thank you

Bryan · November 2018

Hi,

sorry but we do not suport hacks and the hack results.

Please reinstall the theme completly by removing the theme from the theme folder and install the newest version. Also clear cache.

thanks

albert_cecchin · November 2018

Thank you, how can I do that without losing every content? Is there any guide?

Pablo · November 2018

First, we recommend making a backup.
All of your Theme Options and Content is stored on your database, so if you'll
reinstall your theme, then your content will be untouched.

But, as I said, we recommend to make a backup first, to be sure that you won't lose any data.
This plugin works best with betheme:
https://wordpress.org/plugins/duplicator/

Thanks

albert_cecchin · November 2018

Ok, I made the backup - how do I uninstall the theme now?

Pablo · November 2018

By removing the theme from the
theme folder via FTP.

Thanks

Icons disappear after changing site URL

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