Website Menu Missing

Hello,

I am a 25+ BeTheme purchaser! Love your product. One of my websites, https://sanfranciscobayboatcruise.com/, is fairly new. Something over the last 24 triggered an issue where the menu is not loading. 

- all the other betheme sites are fine
- this client has opened the admin panel before so my initial thought is they tweaked something
- when I went to wp-admin > customize this message popped up: 

Fatal error: Call to undefined function is_plugin_active() in /home2/kevmel6/public_html/wp-content/themes/betheme/functions/admin/class-mfn-dashboard.php on line 158


Please advise! 

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