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Megamenu not working properly

theetrafficgrouptheetrafficgroup
edited January 2019 in Menu / Mega menu
Hi,

This is my website.

Megamenu is working fine for first 4 menu items but not working for last three items.

when i am checking "Activate Mega Menu" box on menu in admin panel and save changes checkbox get reset on saving.


Comments

  • PabloPablo
    Hi,
    Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • theetrafficgrouptheetrafficgroup
    edited January 2019
    Hi,

    I tried disabling all plugins and clearing browser cache issue still exists.

     
  • PabloPablo
    Hi,


    Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your admin wordpress login credentials and link to your website privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

    Notice!
    1. Attach your license key and the WordPress admin login credentials.
    2. Send a link to this discussion, so the email support knows where to look.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • BryanBryan
    Hello,
    we checked your wordpress admin and found out you are using an old version of the theme.
    You will have to update the theme to the newest version first.

    Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. We also recommend creating a backup file. Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files.

    Also, there is the issue of the mega-menu options not saving. This is most likely caused by your hosting settings. The max_input_vars value is set to 1000 and you need to increase it to 5000.
    This should help with the issue. You may need to contact the hosting provider in order to change it.

    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • theetrafficgrouptheetrafficgroup
    Issue resolved now I am able to add mega menu option for all menu items.

    Thanks
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