Can not save columns after the new update of BeTheme
Hi there,
I have a problem. After the new update of BeTheme, I can not edit any page or post anymore. This is because the Pop-Up Window which normally opens if you click on the pencil to edit something, does not really pop-up. The Pop-Up Window is not in the foreground, it stays in the background and so I can not click on save the column and can not edit any page or post anymore.
Please help me!
Thank you so much.
Best Regards
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.