Revolution slider plugin install failed

nellobiafra · February 2019

I'm trying to install the Revolution Slider as I have done with other BeTheme licences, but for some reason, it won't install, keeps showing a failed notification.

"Destination folder already exists. /www2/19b/www.xxxxxxxxxxxxxxxxx.com/web/wp-content/plugins/revslider/

Plugin installation failed.

TGMPA v2.6.1

Return to Required Plugins Installer

Where could I find the folder mentioned and delete it, if that's the reason? Many thanks.

Pablo · February 2019

Hi,

Please get into your server via FTP, then get into that location which error message provide and rename the /revslider folder, to old-revslider or something else.

Then, try to install the Revolution Slider.

Thanks

Revolution slider plugin install failed

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