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gianlucadimonopoli · March 2019

Hi guys i have a big trouble. At the end of the page https://www.aquariumresidence.com/offerte-pasqua-pasquetta-2019-in-puglia-al-mare/ i have entered an image as background of contact form but it is not shown. I tried to insert color as background bur is the same.

Moreover, only in that page, if i enter another last row, it is not shown and sometimes the raw, after logout of wordpress, it disappears as deleted.

How i can solve this? Thanks in advance

gianlucadimonopoli · March 2019

I tried to divide the row into 2 colums and put an image on the left and the contact form on the right but after saving is shown only the image and the background compares as this: https://www.aquariumresidence.com/wp-content/uploads/2019/03/Screenshot-25.png

Pablo · March 2019

Hi

1) You inserted the custom JS scripts not correct.

I mean, if you want to provide tome <script src="link"></script>, then you should paste it in the Theme Options > Global > Hooks

2) Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

gianlucadimonopoli · March 2019

I sent all yesterday thru the contact form. Waitin' for you answer, ty.

Pablo · April 2019

http://prntscr.com/ndq6tn

Your global value of max_input_vars is 1000, that value is too small.

Please ask your hosting provider and ask him about increasing that value to 5000.

Even, if your local value is set to 5000, then it cannot cross the global value, in your case 1000.

Thanks

gianlucadimonopoli · April 2019

Solved, ty so much

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