Cant save to betheme options

anthony010 · May 2019

Hello we cant save to the theme options as it goes to a 403 after attempting to save.

We have checked the forums and have changed the php_value max_input_vars to be 10000 and have confirmed this with the host.

We are using the following settings

PHP Memory Limit 256 MB

PHP Time Limit 256

PHP Max Input Vars 10000

We did try to reset the theme options and disabled all plugins but that did not work either. If we try to save the options or reset the options the page goes to a 403 page, saving pages on the site works fine, its just the Be theme options that we cant save.

Could you please assist us in fixing this issue please.

Thank you.

Pablo · May 2019

Hi,

Is your BeTheme and WP up to date?

Is your PHP Version 7 or higher?

Also, send a link to your website in your next reply.

Thanks

anthony010 · May 2019

Yes, its all up to date, site is still in development.

We changed the php version and no change, still going to 403

anthony010 · May 2019

Will send PM

Pablo · May 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

anthony010 · May 2019

Hello Pablo, I really do appreciate you fixing this issue.

Can you please let me know if we had something set up incorrectly, just so we know what to look for in the future if it happens on another webiste.

Thank you.

Cant save to betheme options

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