on the page https://studerelektro.ch/ I updated the theme to the newest version, but the font families and sizes are not loading properly as set in the muffin options anymore.
1. the problem still exists when I switch to the parent theme (instead of child theme).
I turned off all plugins and the problem still persists. So I assume this problem has to do with the new version of the theme not using all custom css and options in the right way
2. Since this is only a clone for you to check, I dont need to deregister the license key, because this is only temporarily.
BeTheme does not know that this is a close so you cannot register it under the same license key. You should have made the clone on a subdomain or a subfolder, this way you could register unlimited websites with the same key.
As for your problem, I would suggest you contact your hosting provider, there could be something blocking the files update.
I tested it on 2 servers, the update of theme is done properly but the options are not used correcty in the website anymore. this has obviously nothing to do with the hosting but the theme. can you please check what is going wrong?
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Comments
manage your license key or most important, you want to deregister a
website that has been removed without deregistering it first, head to
this topic:
https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
https://wordpress.org/plugins/duplicator/