Share icons do not work

Comments

• Pablo

  June 2019

  Hi,

  This problem is related to your old version of BeTheme.

  It was fixed like months ago, it was related to the ' | ' sign in the title(divider) of the page.

  
  

  So, please update your theme to the latest version and this problem will not occur anymore
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• x-root

  July 2019

  Hi Pablo, 

  
  

  thanks for the quick answer. I cant update BeTheme (Update Failed: The package could not be installed." So I´ve read, that this problem is caused by some licensing issues and I´ve also found some tickets about this issue where the support team offers some help if I can gain you access to my WP dashboard along with the purchase code.

  
  

  Now I´ve tried to message you but I don´t have permission to do that

  
  

  
  
• Pablo

  July 2019

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
  
  After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
  

  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next