Slider error when WPML is used

Energenie · September 2019

I just completed a fresh installation of the Be theme along with the WPML, as i wanted this website to be available in multiple languages. The problem that i am having is that as soon as i setup the WPML the Revolution Slider stopped appearing on all pages. Furthermore, i cannot access it on the backend either, as there is a major java error.

The url of this website is https://energenie4u.eu/ and there is a slider set for that page, which is no longer visible. I tried disabling, reinstalling the Revolution slider, but the problem is still there.

Pablo · September 2019

Hello,

Please disable all of the plugins (leave WPML and RevSlider enabled only), clear the cache and check if the issue still exists.

Thanks

Energenie · September 2019

Hi,

Thank you for the suggestion, but this did not work. What's next?

Pablo · September 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Energenie · September 2019

OK, i will send this now. (Update: Probably i forgot to include the link of this thread. Do you want me to send this again?)

Energenie · September 2019

Hi,

Can i please have some update on this matter?

Pablo · September 2019

We didn't get any message from you yet.
Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all required information mentioned in the previous message.

Thanks

Energenie · September 2019

Hi,

Just send you a new message via the contact form with the information requested.

Pablo · September 2019

I disabled all of the plugins (left the RevSlider only) and it was not working still.

Then, I changed the theme to default (twentyeighteen), and it was still not working.

You have to reinstall the Slider Revolution plugin, remember to remove whole directory with that plugin.

Do it through the FTP.

Thanks

Energenie · September 2019

Just completed what you proposed, but the problem remains. What other options do i have here?

Pablo · September 2019

We are not sure what can be the problem (Surely, it's not related to the theme), but we think it's related to the hosting.

Is your hosting provider "Siteground" ? Revolution Slider has posted a note related to that hosting:

https://www.themepunch.com/faq/plugin-dashboard-issue-with-siteground-hosting/

Thanks

Energenie · September 2019

Thanks for the tip and i fixed it! Apparently the issue was with the enabled option on the server (Siteground)

Manage HTTPS Enforce Settings ->

External Links Rewrite

Once disabled, the slider comes back to life.

Slider error when WPML is used

Comments

Manage HTTPS Enforce Settings ->

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