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JS_Composer 6.0.2 Issues/Bugs

yelsteryelster
in BeBuilder
Hi,

Since I've updated the latest version of WP Bakery (js_composer), I've encountered many bugs on wordpress such as: 

A/ Blank page: 
When I want to update modifications (page edit -> WP Bakery) the page is really long to charge and then, turned white. It is impossible to to update anything then. 
Other example, same issue: when I want to change of  color background, for a specific row: I update my modification and again the screen is freezing.

Which support team can I contact for js_composer (alias WP Bakery) specifically? 

Thank you

Comments

  • PabloPablo
    Hello,
    Is your WP and BeTheme up to date?
    Is your PHP Version 7 or higher?

    Also, did you try to disable all of the plugins, and try if with enabled WPBakery (only) it works?
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • yelsteryelster
    Hi Pablo, 

    Please excuse me for my late answer. 
    I finally found a solution to fix the issue. WP and BeTheme were up to date and my PHP version is higher than 7. But I didn't try to disable all the plugins when I was writting you. 

    Next time I'll think about this option too. 

    Thanks, 
    Anouk
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