Updating Theme to latest version
This does not work.
I have a iicence trying to update from version 21.4.2 to 21.4.7.1.
All I see is this message
Updating Theme Betheme (1/1)
Downloading update from https://api.muffingroup.com/theme/download.php?code=80460d43-e723-45c8-abca-5a55a8e90d0b…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
This is pretty poor service guys, I have puchased the BeTheme in good faith with ongoing support and you are not keeping your side of the deal.
Please advise how I can update the Theme to the latest version.
David Goldring
(Unhappy customer)
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.