Support Center Visit Demo License manager Buy @ envato

Cannot Edit Site

busyebeebusyebee
in Theme support
Hi Betheme, 

For some reason, when we log into Wordpress and try to click any one of the pencil icons to edit a column or box, nothing happens. We cannot edit this site what so ever. 

The site link is a temporary URL.   https://pqe.ohm.mybluehost.me

. We've deactivated all of the plugins and still no luck. When you click any of the pencils to edit something, there is no response whatsoever. Below is the purchase code as copied and pasted from the sites backend. 

377f61e8-4229-****-****-************



Comments

  • PabloPablo
    Hello,
    Is your  PHP Version is 7 or higher?
    Also, is your BeTheme up to date?
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • busyebeebusyebee
    Yes, PHP is 7 and we just uploaded the theme months ago so to my knowledge its up to date. Is there another update needed and if so, how do we do that?
  • PabloPablo
    Please try to update it, and then check if it works.
    You can update the theme from the dashboard of your WordPress, in the
    BeTheme tab. Just register the license, and you will be able to update
    the theme, install newest plugins and import pre-built websites with
    sliders. We are not including rev-sliders and plugin updates in the
    theme package.

    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.