Support Center Visit Demo License manager Buy @ envato

URGENT!!!! NEED HELP NOW!

Stretch-netStretch-net
in Theme support
I read support that said if we can't update our theme, to deregistred. So I did deregistred but NOW? I have no more licence???? Last year when I bought this theme, I did n'T think it would be SO COMPLIcaTED to update the theme. I thought I'd pay to get something well done... I'm not a geek. I didn't think it NEEd help it's URGENT! What can I do now? I won't pay another licence... 

Comments

  • PabloPablo
    Hello,
    Is there any error message?
    If so, please send us a link to the screenshot of it.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Stretch-netStretch-net
    I couldn't get back on betheme with the licence Number and my username... I went on my wordpress web site and enter again my licence and I could make update and activate what wasn't working. 
  • Stretch-netStretch-net
    It's ok, I can get back to it! I  couldn't minutes again! Sorry for the trouble! 
  • Stretch-netStretch-net
    What happened is I degregistred, then I tried to get back to Betheme and when I tried to go back, it said that licence was all ready used so I tough I couldn't get it back. I went to registred my licence on my wordpress website and did activation and update, which finally worked! (it's been long time I'm seaching for solution at this problem...)  Then, I could get back to betheme with the same licence  key and my username. 
  • PabloPablo
    Glad to hear that.
    If you will have some other questions/issues, feel free to ask.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.