Problem with the theme visual editor

Jangwa · April 2020

My visual editor (on the theme) is completely stuck.

I've tried to fix it with the explanations you have here on your forum, but it did not work.

I would like your help - a link to a screenshot I took

Thank you,

Avia

Pablo · April 2020

Hello Avia,

1) Please update your theme to the latest version if it's not.

2) Please update your WP to the latest version if it's not

3) Please disable all of the plugins, clear the cache of your browser and check, if it works fine.

Give it a try with some HTML tags like h3, p

Thanks

Jangwa · April 2020

Well i'm sorry but I did all, it didn't help.

It's a theme I just bought.

also, now the menu has completely disapeared.

Jangwa · April 2020

I'm really stuck with my work without it.
How can we solve it as soon as possible?

Pablo · April 2020

As I see, on the "https://www.friedi-kuehne.de", menu is visible properly.

Does the problem appear on this page?

Thanks

Jangwa · April 2020

I fixed the menu, yet the visual editor is still stuck..:/

Pablo · April 2020

Sorry, I forgot about asking you to disable the coming soon mode.

I have to take a look at your website source code.

Thanks

Jangwa · April 2020

It's not in a coming soon mode.

It is just a random page I've created and put it as a main page for after I finish.

If you need the site details just write me.

Thank you very much,

Avia

Pablo · April 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · April 2020

Can you update your PHP Version to 7 or higher?

Please ask about it your hosting provider.

Thanks

Problem with the theme visual editor

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