Unable to update or install: the package contains no files error.
Hi there, I just purchased a new license and successfully registered Betheme for the site communityattire.net. When I attempt to install/update the visual composer and revolution slider plugins, I get the message pasted in below (update/install failed). I tried to install it from scratch and get this message, same thing when I install older versions of the plugins from another instance of Betheme and then try to update on this site, can you please advise how I can get the updates from: 6.0.5 > 6.1 (visual composer) and 6.1.4 > 6.2.2 (revolution slider)
Thanks!
Downloading update from https://api.muffingroup.com/plugins/download.php?code=d1822b5b-ed76-####-####-#######&plugin=js_composer…
Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.
Comments
fresh install on last wordpress but cannot install rev slider and some others...
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.