Theme Update

Arrastia · April 2020

My dashboard tells me there is an update to BeTheme but it is not working.

I have version 21.3.6 installed with Child Theme active. It's telling me to update to 21.6.

Screenshots:

https://www.screencast.com/t/LLgRGFSaE

https://www.screencast.com/t/CKjCWPS6

Can you help?

Thank you.

Pablo · April 2020

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks

Theme Update

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