I Have 2 problems

ditorres · April 2020

My edit page dont open, only show white screen and I can update Layer Slider because the panel said: "License activation is required to receive updates. Please read our online documentation to learn more." but I am registered.

Pablo · April 2020

Hi,
you can install the bundled plugin from betheme>install plugins
If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately.

thanks

sitoartedeco · May 2020

I try to update layerslider (ver. 6.5.8) from betheme>install plugins but i receive that response:

License activation is required to receive updates. Please read our online documentation to learn more.

BeTheme is registered and the other plugin are updates.

Thanks

Pablo · May 2020

sitoartedeco,

Please be sure that your BeTheme is up to date, then try to update it once more.

Also, please disable all of the plugins before doing that

Thanks

sitoartedeco · May 2020

The version of BeTheme is 21.7, how can I update it again? WP version is 5.4.1

Pablo · May 2020

Then, please make a backup with that plugin:

https://wordpress.org/plugins/duplicator/

And after that, please remove the LayerSlider and install it once more.

It will install the latest version of that plugin after that.

Thanks

I Have 2 problems

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