Support Center Visit Demo License manager Buy @ envato

Website going down

andywhatley1andywhatley1
in Theme support
Hi. I am having really weird problems with my website. it seems like it is going down in intermittent time intervals. I'm thinking the problem might be some plugin, but it is really hard to troubleshot because I cannot predict when the problem is going to happen. I have installed pretty much just the plugins that the template recommend, so  I just want to ask you if you are getting other people reporting the same issue and if you have identify any problematic plugin in the package. 
Thanks for your help

Comments

  • PabloPablo
    Hello,
    If you use only the recommended plugins then it would not appear - our test site did not turned off and we use all of the recommended ones.

    We suggest to stop using not supported, third-party plugins.
    Also, you could ask your hosting provider about some logs, maybe he will be able to recognize the plugin with the error message.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.