Error updating Betheme
Good afternoon, I recently installed Betheme on a website I am working on, however, I am facing a little problem when trying to update it. I am currently using version 21.7.
Error stating is as follows (the package cannot be installed, the package does not contain the files.
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks