404 Error When Saving Page

cristiannicolae · May 2020

Hello,

I have a problem with my website using a prebuilt webpage from betheme. Everytime I try to save a page by pressing "Update" it takes me to 404 page not found.

The same problem happens when I try to insert an analytics code to header using a "head and footer plugin", it takes me to 404 when I press save.

What is causing this problem?

Photos:

https://snipboard.io/PklTuw.jpg
https://snipboard.io/CuqfH1.jpg

Pablo · May 2020

Hello,

Sorry, but we do not support the "head and footer plugin", you have to disable it.

If you want to insert something in head tag, please insert the code into the Theme Options > SEO - in google analythics field.

Thanks

cristiannicolae · May 2020

Ok but you didn't give me a solution for my problem with the pages when I try to update them.

I can't save my pages! What can I do?

Pablo · May 2020

Can you send me a link to your website?

Also, did you test if your page is saving while all of your plugins are disabled?

Thanks

cristiannicolae · May 2020

The URL is www.consultant-asigurari.ro

Pablo · May 2020

The problem is probably related to the server, because when the servers is asked with AJAX request, it refuses the 404 error. (wp-admin/post.php?post=64&action=edit&meta-box-loader=1&meta-box-loader-nonce=0a6d142829&_locale=user)

Please contact the hosting provider and ask him about the logs of the server, show him my reply - he should give some light about the problem.

Thanks

cristiannicolae · May 2020

I disabled mod_security from cPanel and it ok now.

Thanks

404 Error When Saving Page

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