WPBakery doesn't load

shorry · September 2020

After updating to BeTheme and Wordpress 5.5.1, WPBakery Page builder doesn't load and doesn't work. Please see screenshot.
https://ibb.co/4dS4PKW

shorry · September 2020

All plugins are updated and installed. Already tried to switch theme. Already tried to disable plugins.

Pablo · September 2020

Hello,

After clicking "Frontend Editor' does happen something?

If not, please disable all of the plugins and enable the WPBakery only, clear the cache and check, if the issue still exists.

thanks

sowljur · September 2020

same issue here

shorry · September 2020

Hi,

The front End editor of WPbakery works fine. Only the "backend editor" doesn't works.
I have deactivated all plugins except WPBakery, cleared the cache, tried with 3 different browser, but the issue is still there.

Simply WPbakery doesn't load the backend editor.
What can I do ?

Thanks

Pablo · September 2020

sowljur,

Is your WP, BeTheme and all of the plugins up to date?

Also, can you test when WPBakery turned on only it started to work?

shorry,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

Pablo · September 2020

shorry,

It was on the bottom of the page, you have to scroll on the bottom of the page.

I already moved it up, but if it will happen again, please just scroll to the end of the page.

thanks

WPBakery doesn't load

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