subheader - hide function

kogofingo · September 2020

hi,

I can't make my home page hide the subheader. even though I turn on the hide function of the subheader it does not save this command. when I check the function again I see that the hide function is still turned off.

I need support, thanks.

Pablo · September 2020

Hello,

1) Please disable all of the plugins, clear the cache of your browser and check, if the functionality starts to work.

2) Are you using Child Theme? If so, please switch it to the parent theme.

3) Is your WP and BeTheme up to date?

4) Please send us a link to your website

Thanks

kogofingo · September 2020

Hi Pablo,

thanks for the reply. I cloned the page and cloned-page worked.

but I have another problem at the moment. I am adding a new section on the muffin builder and giving it a background color. but it acts like transparent and body background determines the color of that section.

Interestingly when I move that section to another location on the page I can see the color that I attained as background color. But when it locates as the latest section (the one above the footer) it uses the body background color.

I need support, thanks.

kogofingo · September 2020

hi again,

additional information: I realised something while I am trying to fix the problem. It seems like there is a limited area for page content. I cloned some of my sections and I cant see all of them when I update the page. There is a limited area or a max. allowable amount of section or something.

looking for you support, thanks.

Pablo · September 2020

Hello,

It looks like your server values are too small for the BeTheme.

Please, create a PHPINFO file for us and send us a link to it.

If you do not know how to do it, please follow this documentation:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

thanks

kogofingo · September 2020

Hi Pablo,

see the requested below:

http://drhakanclinic.com/phpinfo.php

thanks.

Pablo · September 2020

Please contact your hosting provider and ask him, about increasing your:

1) php max input vars to min 5000.

2) php max input time to min 180s

After that, everything will be okay.

Thanks

kogofingo · September 2020

Hi Pablo,

I just changed the max input vars to 3000 via ftp and it worked. thanks.

kogofingo · September 2020

Hi Pablo,

I need your support again on a totally different issue.

I lost my default contact form 7 template settings and dont know how to get back them.

what I need is the template setting of contact form of the contact page of the architect5 pre-built.

see the link below for the form which I need the settings, thanks.

https://themes.muffingroup.com/be/architect5/contact/

Pablo · September 2020

Hello,

Take a look at this topic, it will help you:

https://support.muffingroup.com/faq/how-to-use-elements-from-different-demos/

thanks

kogofingo · October 2020

thanks Pablo,

is there any way to reverse the column order for mobile?

I want to align my info left and image right on desktop but I also want image above the info on mobile.

Pablo · October 2020

Sorry, but this is not possible with the betheme.

You can create the section for mobile and desktop only, while editing the sections settings, it's named "Responsive Visibility", see the screen:

https://prnt.sc/utb7cm

thanks

kogofingo · October 2020

thanks.

subheader - hide function

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