html problem

Terminator3018 · November 2020

On https://sivit.it/realizzazioni/ as on other pages of the site we have a problem.

It's like it doesn't read the html codes, I use ecc but I see the changes ONLY on my PC, even if I use the incognito I don't see any difference.

On other PC too, they don't read the html code.

Ex. I want to use some for the first paragraph on the page I sent you (link above) but I see a single block of text on other pc like they don't read the code I use

How can we fix it?

Phil · November 2020

Hello,
I see that you have couple of HTML errors, and this can cause the problem.
https://prnt.sc/vik83u

Please, be sure that you have all HTML tags closed and that you put them in proper way.

Thanks

Terminator3018 · November 2020

that's not the problem, even deteleting these i can't solve the problem

Phil · November 2020

Anyway, your website should not have any HTML errors.
https://prnt.sc/vj0blo

Please, try to remove all HTML tags and create them again, but this time be sure that every tag once opened will be closed and remember of rules of creating them.

Thanks

Terminator3018 · November 2020

but they're not errors, you're saying these are errors but all the tags are openend and closed correctly.

And why do I se the changes only on my chrome page? And not on other pc?

If they're error I shouldn't see the changes at all

Phil · November 2020

Please, turn off all of the minifing plugins and take a look at your website source using Firefox browser and with "CTRL + U" keys combination.
You should not have any red HTML tags, because they can cause your issue anyway.

Thanks!

Terminator3018 · November 2020

i don't know how to delete these codes, because i don't see them in backend.

I see them with firefox view-source but if i open betheme they're not there https://prnt.sc/vjzvix

how am i suppose to delete these codes?

Phil · November 2020

Can you tell me if these changes are not visible on the other devices even you refresh your cache in their browsers?

Greetings

Terminator3018 · November 2020

They're not visible in any device but mine. Even with incognito I don't see the changes

Phil · November 2020

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

Pablo · November 2020

You had cache and optimize plugin enabled, so your content could not change because of it.

Anyway, I checked your HTML code, and you were missing two closing tags, I noted it out on that page you sent to know, where the problem was.

Right now, it should work fine, but remember - not use the cache/minify/optimize plugins when your website is not ready to go or if it's some blog/shop website type.

thanks

html problem

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