pre-build website install
This should be a new website. BeTheme is purchased, installed and licensed.
I want to install the pre-build website "Grocery", I have activated all required plugins and it does not work. I am supposed to get an e-mail, but this has not happened yet. What can I do?
Comments
Hello,
Is there any error message while you are trying to install the pre-built website?
If yes, please, send a screenshot of this error.
Please, also check the following video tutorial to be sure that you made everything correctly.
https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/
Thanks
Here is the Screenshot after installation.
I then did the installation again exactly as in the video and this announcement came up:
There was a critical error on your website. Please check the inbox of your website administrator email address for further instructions.
Did you reset the database before the pre-built website installation?
If not, please, do that, and check if you are able to install this demo.
Thanks
I have tried this several times and it does not work.
With each failed attempt comes the announcement of an e-mait to the admin. But this does not come.
?️I am pressed for time with editing the website. I have since contacted my provider and asked if there are any problems. He has denied the whole thing. We then deleted the BeeTheme via FTP and I reinstalled it again in my site www.my-realfood.de in wordpress. Again I wanted to install "pre-build grocery" and it came again the message of a critical error. Can someone please take care of my problem urgently??️
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I have sent the private message with my access data.
I noticed that you could install a pre-built website in parts, but not when installing it whole at one time.
This issue appears probably because of the low time limit on your server.
Please, contact your hosting provider to increase the time limit and check if you still have problems with it.
Thanks
I have contacted the provider. The time limit of php was preduplicated. I tried again to install the pre-build website. It did not work. Again I got the message "critical error".
I tried to install one demo, and it did not work, but I was able to install another lighter one.
So increasing time limit helped but not completely.
You should contact your hosting provider once again, and ask them to increase this value to at least 180s, not 60s, and after that, everything should work smooth.
Thanks
I increased the time limit again and now it finally works. Thanks!?
The wordpress interface is now unfortunately in english. Can you please tell me how to put this back?
Please, go to Users -> Profile, and there you will be able to select the language from dropdown menu.
Thanks