custom 404 page not working

drtraining1 · May 2015

I am trying to use the error page you have in wp admin 'pages' (slug is /error/ title is 404) for all bad links and 404 error.

When I have no page selected in muffing options I am getting the default 404.php page from theme root. There is an if/else conditional and its going to the 'else' condition in this configuration.

But, I want to use the custom theme /error/ page, but when I select it its not working, its still going to the 404.php from theme root. In this configurations it going to the 'if' condition.

am using child theme

thanks

Albert · May 2015

Hi,

custom 404 page can be set under Theme options > Pages > Error 404 section. If you did it, and does not work, please explain what exactly does not work. Are you able to save options under muffin options panel? Because if options saving works, it means that must be cache problem on your side and this is the reason why you don't see custom page in front-end.

drtraining1 · May 2015

i have been flushing the cache but still getting the same issue

have you any ideas on what it might be so I can try to debug issue - eg, has anyone had similar issue and solved it, so I can get some ideas about what to do?

thanks

Albert · May 2015

We did never seen anything similar so we don't know what this could be. Are you able to save settings in the back-end btw? Because we asked about it previously and you did not replied.

drtraining1 · May 2015

Yes I am able to save other changes - eg I put the 'under construction' page up to test, and for all logged out users it was under construction. Thus the settings are getting saved.

Please can you login to our site to check it out?

please email me at [email protected] so I can give you login - thanks.

drtraining1 · May 2015

or you can go to

http://danrobertsgroup.com/coachings/

for an example of a 404 error result.

This is with the '404' (slug - /error/) page selected in the muffin settings.

for an example of a 404 error result - thanks.

Albert · May 2015

To send us private message with details please take a look at http://forum.muffingroup.com/betheme/discussion/2783/important-learn-how-to-send-private-message#latest

If you will send us access to your website with more details, we'll check what you did wrong.

custom 404 page not working

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