Update & Deregister/register problem
Hi,
I've tried updating the theme and also installing BeCustom & BeTheme Header Builder plugins.
In all above cases I get an error (pack contains no files).
From what I've read here:
https://forum.muffingroup.com/betheme/discussion/comment/203528#Comment_203528
deregistering and registering the theme again might help.
The problem here was the theme licence was originally bought by the company that made my website and I have no access to full product code they got.
So instead I bought new licence, hoping to replace it.
Here it turned out I cannot deregister my theme through wordpress administration panel (the option is there, when I click it it asks for confirmation, but when I do, the page reloads apparently without deregistering - the 'Theme is registered' text, partially hidden product code and 'deregister theme' button are still there).
Comments
Hey,
Please send us WordPress dashboard access and your new license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
You did not attach a link to your website.
Can you send it here, please?
Thanks
Sorry, here it is:
https://www.crea-szkola.pl/
Sorry, but the login credentials you have sent are not working.
Can you send the correct ones with the contact form again, please?
Also, remember to attach a link to this forum discussion.
Thanks
I have register your new license key.
You can try to update your theme and plugins now.
Thanks
Ok, thanks :)