Can't Update Slider Revolution
I'm unable to update the Slider Revolution plugin and I am receiving a console error that results in the slider not loading. After activating, attempting an update, and reactivating the plugin it no longer loads the slides however the shortcode is visible.
I'm accessing the plugin updates through BeTheme -> Install Plugins
Thanks,
Jake
Comments
Hello,
Please, deactivate all of the plugins except Slider Revolution, clear your cache, and check if this issue persists.
Moreover, if you are using a child theme, switch to parent, and recheck it.
Thanks
Hello,
I followed the steps you outlined but ended up at the same result. here is the error message I receive:
Downloading update from http://api.muffingroup.com/plugins/download.php?code&plugin=revslider…
Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.
Thanks, Jake
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, please disable all plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks