Cannot Update Theme (message: package does not include any data)
Hi there,
I have a significant problem: I am unable to update the theme.
Please see error message below:
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Aktualisierung des Themes Betheme (1 von 1)
Herunterladen der Aktualisierung von https://api.muffingroup.com/theme/download.php?code=XXXXX Entpacken der aktualisierten Version …
Warning: unlink(/tmp/download-X4Iw36.tmp): No such file or directory in /homepages/34/d870356186/htdocs/newdomain/wp-admin/includes/class-wp-upgrader.php on line 332
Die aktuelle Version wird installiert …
Theme-Aktualisierung fehlgeschlagen.
Beim Aktualisieren von Betheme ist ein Fehler aufgetreten: Das Paket konnte nicht installiert werden. Das Paket enthält keine Dateien.
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I suspect that this has something to do with me moving the whole theme from the staging system (another domain provided by my service provider "ionos") to the final domain (newdomain). I used "better search replace" to change the domain names on the database and I guess that this may have something to do with it. Could you please help me as I have no clue on where to look in order to fix this issue?
Thanks!
Best
Sven
PS: I disguised the api-link in the post above as I am not sure what kind of information it contains...
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
Hey,
that was it! Thanks - it is fixed now.
Best
Sven