Muffin Builder Live not working

joceyperez · January 2022

I can't open it. I get the error below.

Warning: require_once(/home/vmediaco/public_html/vmediaconcierge.com/wp-content/themes/betheme/visual-builder/partials/preloader.php): failed to open stream: No such file or directory in /home/vmediaco/public_html/vmediaconcierge.com/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php on line 227

Fatal error: require_once(): Failed opening required '/home/vmediaco/public_html/vmediaconcierge.com/wp-content/themes/betheme/visual-builder/partials/preloader.php' (include_path='.:/opt/alt/php73/usr/share/pear') in /home/vmediaco/public_html/vmediaconcierge.com/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php on line 227

Here is the system's information.

WordPress version 5.8.3

Current theme: Betheme Child (version 2.0) Current plugin: (version ) PHP version 7.3.33

coreyphall · January 2022

I am getting the exact error after updating my site to Betheme 25.1.9

Phil · January 2022

Hello,

Thank you for noticing.

The fix for this issue is already available. Please, update your Betheme, and all will be fine.

Thanks

joceyperez · January 2022

Hello,

It works, thanks.

joceyperez · January 2022

Hello,

Now I have another issue. It never saves. See attached. It stays in a loop spinning but does not save.

Phil · January 2022

Can you tell me what you did so I can reproduce the steps in my environment and test them?

Thanks

aroseartist · January 2022

I'm having the same: dumped cache, signed out and back into WP -- I already updated the theme but the /services page just won't save if I change anything significant.

I had to delete blocks to get anything to save. Replicating a wrap anywhere seems to freeze it though I can add one from scratch. Also the page won't update with the new footing settings... I tried to clone the page and wipe pieces but didn't clear anything. Still the spinning wheel and lost work...

Phil · January 2022

Hey @aroseartist,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

Phil · January 2022

You have a low max input time and max input vars set on your server.

Please, contact your hosting provider to increase these values:

max input time to at least 180
max input vars to at least 5000

Thanks

aroseartist · January 2022

Brilliant - fixed. Thank you.

Muffin Builder Live not working

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