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Logo not showing in responsive view (logo-sticky-mobile)

excesoexceso
in Files & images

Hi!

I have activated the template "BeHome2". Everything works fine except for the logo in responsive view.

In Theme Options, logo for sticky header is properly set, but in responsive view it doesn't show. With console, it seems as if the theme is looking for the file "home2_logo-white.png", which is the example content sticky header logo. Any ideas of how fixing this?

Thanks!!

imagen.png
imagen.png


Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    However, please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • excesoexceso

    Hi Phil.

    Thanks for your response.

    Site is https://www.privacidadycumplimiento.es

    I've tried deactivating and reactivating all plugins, and it persists. Website is active, and it seems not to have cache problems.

  • PhilPhil

    Can you tell me on what browser you are testing, please?

    I have checked that, and the logo on for sticky header appears.

    image.png

    Did you try clearing your browser cache?


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • excesoexceso

    It happens in every browser, in smaller views. It is not a question of browser cache. Try loading the page in incognito mode in any smartphone. You get something similar to this

    imagen.png


  • PhilPhil

    Please, go to Betheme -> Theme options -> Responsive -> General, and check if you have set the Sticky logo there.

    If it is set, remove and choose it again, and see if it displays appropriately then.

    image.png

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • excesoexceso

    Thank you Phil.

    It worked fine! Yes, the logo was set, but removing it and adding it again, it started showing !! :)

    Thank you very much!

    imagen.png


  • PhilPhil

    You are welcome.

    Please, let me know if I can help you with anything else.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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