BeBuilder Button disappears

Comments

• Phil

  February 2022

  Hi,

  Are there any more steps to reproduce this issue?

  I have checked that on my environment, and it is working correctly.

  

  Do you have the newest version of Betheme installed?

  Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to parent, and recheck it.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• TLD

  February 2022

  Hi,

  thanks for your quick reply. Yes, we have BeTheme 26.0.2. No Child Theme.

  I think you can not reproduce the error because you have several other Buttons active up there:

  

  Is it possible for you to deactivate yours to simulate what I mean?

  Or for me, it is ok if you can provide me a tip, if we can activate one of them in our system. But we do not have Elementor. How do you get e.g. the Gutenberg Editor-Button?
• Phil

  February 2022

  Thank you for the suggestion. I think the edit with the Gutenberg button comes from WPBakery.

  After I deactivated the Elementor and WPBakery I was able to reproduce this issue.

  I will pass this information to the dev team, and we will fix it as soon as possible.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next