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Unable to install Demo Theme

lorieannetlorieannet
in Theme support

Hello,

Despite my best effort, I am unbale to install "Spa 5" demo theme. The installation stalls on "content" with no change, regardless of time.

Would it be possible that someone can install "Spa 5" in its entirety on my behalf as it is shown on your website demo.

Thank you!

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

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  • lorieannetlorieannet

    Hello,

    I have done exactly what was asked but I have not seen anything changes to my site nor have I received a reply.

    Can someone kindly help?

    Thanks

  • PhilPhil

    Sorry, but we didn't get any message from you yet.

    Please check your mail inbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Ensure you send all the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials
    • FTP credentials

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • lorieannetlorieannet

    Great!

    I have replied to your email.

    Thank you!

  • PhilPhil

    Your Betheme was not up-to-date, so I updated it.

    I deactivated plugins not required for that demo, and after these operations, the installation worked correctly.

    I also noticed that your server does not meet the requirements. To prevent possible problems in the future, please, contact your server administrator to increase these values to the minimum required.

    image.png

    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • lorieannetlorieannet

    This is great!

    Thank you taking the time to install the demo.

    Much appreciated!

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