Builder Slow to Update or Doesn't Update At All
After some of the recent updates, we are having issues with some pages updating on a client website. The client has access to do minor updates, so we are trying to remedy this error in functionality.
Basically, after making an edit in the backend builder, it will take 1-2 minutes to update, mostly on pages that have a larger number of elements. In the front-end BeBuilder, these pages won't update at all and after clicking "update" the loading circle just spins infinitely.
This is a recent issue, and the editors on these pages used to work perfectly prior to the last couple of BeTheme version updates.
So far, we have tried deactivating plugins that may be interfering with the function of the theme and tested the editors in multiple browsers. We also increased the settings in the php.ini section of our server to see if that would help improve the editor speed.
We are looking for any insight into why this may be happening and any additional troubleshooting options that we can try to remedy this issue.
Thanks in advance.
Comments
Hello,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks