Be Theme Color Options Do Not Work

studyoneo · July 2015

Previously i was working with wordpress 4-1

And had no problems about color options.

But

When i installed latest version of BeTheme from themeforest and with wordpress 4.2.2

But i am not able to change any colors from BeTheme Options panel. Pls reply back.

Thanks.

Alphan AKAY

Albert · July 2015

Hi,

what exactly happen? Are you unable to save colors in back-end or maybe saving colors works but they do not change in front-end? Please explain. Also please provide url to site where colors does not work.

Thanks!

studyoneo · July 2015

At the backend colors do save but do not show in frontend. For ex. i change body background from BeTheme Options panel and save it successfully. But nothng changes in frontend. I tested it many times and it does not work. Where can supply you login info to my site? Mail or private message?

studyoneo · July 2015

Meanwhile, Colors work perfect with previous version of wordpress...

Albert · July 2015

So there is 2 reasons why they do not change in front-end:

1) You got pre-defined skin selected while custom colors works only with custom skin.

2) You use cache and that's why colors won't change.

studyoneo · July 2015

Where can i give you login info?

studyoneo · July 2015

İ already have custom skin selected and it does not work. And it is not cache problem. Pls take a look...

Albert · July 2015

Your messages were removed because we do not accept such behavior. We do not work 24/7 because we are not robots so you must be patient to wait for your reply. On http://themeforest.net/user/muffingroup you can check what time we work.

As we wrote above, one of these 2 things are the reason of your problem. But if you ask where you got cache, answer is - we don't know. We are not your website developer or host admin so we don't know if you got cache on site or server side. If you also don't know, you should contact with person who is responsible for your site.

Thanks for understanding!

studyoneo · July 2015

I just asked if you are going to answer or not? I do not know when you work and when not. You replied my first questions sooo fast so i wanted to know if there is a problem answering other ones. You can check reply time for my previous questions. I never thnk that you are robots and know that this is a tough work to supply support for such a huge community. So no problem and im sorry if i was misunderstood...

Albert · July 2015

No, there is no problems with the answers as you see. But messages were removed because you left too many of them at once.

evelisebueno · May 2016

Hello
I've been having the same problem.
I'm pretty sure now that my problem is #1: "You got pre-defined skin selected while custom colors works only with custom skin."
So how can I change the pre-defined settings to my customised ones? Is there something I need to tick or untick? Or some code I need to add or change?

evelisebueno · May 2016

My bad, just figured it out!
Selected “Custom skin" in Theme options > Colors > General

Thanks anyway

Albert · May 2016

@evelisebueno To use custom colors, you must switch to Custom skin under Theme options > Colors > General section. We are glad to hear that you found it.

gbhutto · July 2016

I have followed your instructions. My setting under Theme options > Colors > General section is -Custom Skin- yet when I change color settings nothing happens. I have it set exactly as it is in the picture in 6.12.1 in your documentation. What else should I do?

gbhutto · July 2016

Apparently it is working except.....

I am trying to set custom font colors for links and link hovers, but I can'f find how to do that for h1,h2,h3,etc. Are they prevented from having link colors?

Albert · July 2016

@gbhutto Not hey are not. However, if it doesn't work as you expect, you can always use custom css:

h1 a { color: #000 !important; }
h1 a:hover { color: #000 !important; }
etc...

Be Theme Color Options Do Not Work

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