slider revolution update says package not available
Hi there,
When attempting to update Slider Revolution via the BeTheme "Install Plugins" page, I click on "Update" (6.5.19 to 6.6.7), the page displays:
Updating Plugin: Slider Revolution
Update package not available.
Can someone provide some insights as to what the issue might be, or where more specific troubleshooting information can be found?
Many thanks in advance.
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugins a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks